Feedback
Landmark Lifts supplied and installed a bespoke platform lift for our two-storey, new build contract for the recently opened Caring Kindergartens Nursery in Milton Keynes, to ensure the building met all DDA requirements. We found Landmark Lifts’ on-site engineers extremely knowledgeable, and both flexible and accommodating throughout the duration of the project, easily adapting to our changing work schedules without any problems or issues. Landmark Lifts ensured all deliveries and installations were completed very efficiently and on time, and we would definitely choose to work with them again on future contracts.
Craig Spencer, Contracts Manager, Watson & Cox
I would like to take this opportunity to thank Landmark lifts for the work they carried out on what was an extremely challenging project. It is not easy to install such precise engineered equipment into a 12th century grade 1 listed building, and successfully. My thanks to your team for their continued support without which we would not be where we are today.
Paul Haythorne, Heritage Manager, Robert Woodhead Ltd. – Delapre Abbey
We have worked with Nova Lift Company for many years primarily because the knowledge of the service engineers is fantastic. They provide really helpful telephone support for any small maintenance issues that may arise on a day to day basis, as well as completing on-site visits for the regular service, maintenance and insurance inspections required for all of our passenger and goods lifts. The knowledge and expertise provided by the service engineers makes Nova Lifts the company that it is today. We would especially like to thank George for his excellent work; he is an asset to your organization.
(Landmark Lifts is a trading name of NLC Nova Lift Co.)
Ian Smith, Mechanical Electrical Engineer, Rank Hovis, Southampton
We have used Nova Lifts for over 30 years at the Pentagon Shopping Centre, I can confirm they provide a great service, good value for money and are totally reliable. They frequently come up with cost saving measures for repairs and are focused on customer service satisfaction as well as health and safety.
(Landmark Lifts is a trading name of NLC Nova Lift Co.)
Jay Kent, Centre Manager, The Pentagon Shopping Centre
The team at Landmark have worked with Polypal for several years supporting one of our major clients. Our demands of them are constantly changing, however, they are always flexible, accommodating and helpful in everything they do for us. Reliable product in the field too, when there is a rare problem, they respond promptly to minimise any disruption to our client’s operations.
Gary Paul, Project Manager, Polypal
We are delighted Mark is coming to site today. I have emailed Landmark Lifts before to say that I wish all our contractors were like Mark. He is very polite and professional and keeps us fully informed of what work he has done. He is an asset to your organisation.
Kika Bowen, Premises Manager, South Craven School
Nova Lift Company provide a reliable service and reach all our expectations, as a local authority they provide services to our local population in Reading. We have used Nova Lifts for many years and have welcomed their on-going positive attitude and service delivery.
(Landmark Lifts is a trading name of NLC Nova Lift Co.)
Paul Neale, Senior Electrical Engineer, Reading Borough Council
My Company United Facilities Management Limited looking after some 300 Properties in the Central London area with other sites on major cities, utilise Nova Lifts at some of our more prestigious sites. We have found them over the years to be very responsive, professional and very structured which is very difficult to find with a lift organisation. They turn up on time and give excellent feedback and at the same time, establishing a trusting, calm and steady influence with our clients. We are currently looking to extend their contract base to a further large property in SE1 with some 400 high-class flats served by seven passenger lifts in a very busy complex for which we would not employ them unless they were up to the job.
(Landmark Lifts is a trading name of NLC Nova Lift Co.)
Stephen Bouchard, Group Managing Director, United Facilities Management Ltd
Nova Lifts has been providing service and maintenance contracts and breakdown call out services for the Keychange Charity for more than six years, looking after many of our Care Communities across England. Our residents are typically older people, often with limited mobility so any breakdown of a stair lift or passenger lift has a significant impact on our operations.
Nova Lifts are very sensitive to this and aware of the considerable issues this causes us. They are always very responsive, acting very quickly to any emergency callouts or completing any repairs required.
The engineers from Nova Lifts are very well regarded by our staff. They are always happy to follow the guidelines we have in place to protect those we care for and always conduct themselves very professionally when visiting our locations. They do everything possible to minimize disruption to the homes and to our residents and are an asset to the Nova organization.
We have worked with Nova lifts for a number of years now. We welcome their responsiveness, professionalism and service delivery.
(Landmark Lifts is a trading name of NLC Nova Lift Co.)
Peter Clark, Business Facilities Manager, Keychange Charity